PRIVACY POLICY

Filtromax guarantees compliance with personal data protection regulations in accordance with the General Data Protection Regulation (GDPR) and the Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights (LOPDGDD).

1. DATA CONTROLLER

Legal name: Aguaris Sustainable S.L.
Trade name: Filtromax
Fiscal address: Calle Pons i Gallarza, 86, 07004 Palma de Mallorca, Spain
CIF/NIF: ES-B56611197
E-mail: info@filtromax.es
Phone: +34 971 968 297

2. DATA COLLECTED AND PURPOSE OF PROCESSING

Filtromax collects users' personal data through various means, such as contact forms, subscriptions, and purchases. The data collected may include:

Identification data: Name, surname, address, telephone number and email address.
Payment Information:In case of purchases, information necessary for billing.
Browsing data: IP address, browser, device and browsing habits on the website.

Personal data will be processed for the following purposes:

Management of queries and requests made through the contact form.
Procesamiento de pedidos y transacciones comerciales.
Sending commercial communications and promotions, provided that the user has given their consent.
Improved browsing experience and analysis of website usage.

3. LEGITIMATION FOR DATA PROCESSING

The processing of personal data is based on:

Execution of a contract: For the management of purchases and orders.
Sending commercial communications and promotions, provided that the user has given their consent.
Compliance with legal obligations:Relating to billing and tax regulations.
Legitimate interest:To improve our services and offer a better user experience.

4. DATA RETENTION

Personal data will be retained for the time necessary to fulfill the purposes for which it was collected and to comply with applicable legal obligations. Retention periods may include:

Customer data: Until the contractual relationship ends and subsequently for the period necessary to comply with legal obligations.
Subscriber data: Until the user requests to unsubscribe.
Browsing data: As indicated in the Cookies Policy.

5. DATA SHARING WITH THIRD PARTIES

Filtromax does not share personal data with third parties, except in the following cases:

Legal obligations:To public administrations and competent authorities.
Service Providers: For payment management, shipping, and web hosting, under confidentiality agreements.
Analytics and marketing tools:With user consent.

6. USER RIGHTS

Users may exercise their rights regarding their personal data by sending a request to support@filtromax.es. These rights include:

Access: Know what personal data we process.
Rectification: Modify incorrect or incomplete data.
Deletion: Request the deletion of data when it is no longer necessary.
Objection: Object to processing based on legitimate interest.
Restriction of processing: Restrict the use of data in certain cases.
Portabilidad: Recibir los datos en un formato estructurado y legible.

Users also have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) if they consider that the processing of their data does not comply with the regulations.

7. DATA SECURITY

Filtromax adopts technical and organizational measures to guarantee the security and confidentiality of personal data, preventing its loss, alteration, or unauthorized access.

8. MODIFICATIONS TO THE PRIVACY POLICY

Filtromax reserves the right to modify this Privacy Policy to adapt it to new legislation or improvements to its services. Users are advised to review this section periodically.

For any questions regarding this Privacy Policy, you can contact us at info@filtromax.es.